We are Graficmall with website located at https://www.graficmall.com, including any of their subdomains or section (known from now on as the “Website”) is operated by Kreative Stylez, duly registered under the Cooperate Affairs Commission of Nigeria. This policy specifies how we handle your personal information if you’re a user or visitor to our Sites. It applies across KreativeStylez, Graficmall, and virtuaScope.
When we refer to the terms ‘we’, ‘us’ or ‘our’ ‘kreativeStylez’, it’s because we are known for that and we own and run the Sites.
PERSONAL INFORMATION WE COLLECT FROM OUR USERS
There are certain personal information about our old or regular users and new users that we collect.
Some of this information include: names of user, names of full time members, email addresses, IP addresses, contact address, survey responses, blogs, photos, payment information such as payment agent details, transactional details, tax information, support queries, comments, content you direct us to make available on our Sites (such as item descriptions) and web analytics data.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website
HOW WE COLLECT PERSONAL INFORMATION
Your personal information is automatically collected and accessible only when made available to us by you (the user or member), during direct use of our site, or through other people when utilizing services associated with our Sites.
When your registration for payment is completed, then you purchase, download any of our item or subscribe to services on our Sites, email list, fill out a survey, submit feedback, send us a direct message or subscribe to a newsletter, your personal information is collected as you provide it to us.
PERSONAL INFORMATION WE COLLECT ABOUT YOU FROM OTHERS
Besides collecting your personal information directly from you, we also collect from other sources. Particularly: Financial information directly from payment providers located in Nigeria and other designated countries all over the world for the purpose of processing a transaction.
Other service providers that play the role as third party (the likes of Google, Facebook, etc.) located in various countries in the world, that may make available your personal information when you login to your account, link or connect with friends and your business associates using their platforms as a medium and they send us information such as your registration and profile from that service. This information is solely handled by that service provider or controlled by your authorized privacy settings at that service provider; and partners and/or other third-party sources from all over the world that send us additional information about you, (only information permitted by applicable law), such as social history, fraud involvement detail and identity verification checks, and correlate it with your other personal detail that we may have. Information about your interactions and opinions about services received from our partners is also sent to us directly. We also collect information about your rights of service utility from our partners and third-party authors. For example, the use of your image in an item published on our site.
HOW WE USE PERSONAL INFORMATION
These personal information of yours will be greatly utilized for the purpose of:
Fulfilling an agreement or contract, or optimizing contract links: particularly, in the facilitation and processing of transactions that take place on the Sites, where you purchase products and services.
Where it is of high importance for reasons which are in our, or third parties, legitimate interests. These interests are:
operations carried out on our sites;
provision of services made available on Sites;
identity verification when you log in to our Sites;
quick response to support tickets, and assistance in the facilitation of the resolution of any dispute that may arise; easy access to operational news and information about the services we offer on our Sites e.g. message or pop up notifications about alterations made on our Sites, traffic or security updates;
carrying out user experience survey to bring to light loopholes in our services that need to be assessed;
WHERE YOU GIVE US CONSENT:
For purposes which are required by law.
To respond to government request, a court of law, or law enforcement agency carrying out an investigation.
WHEN WE DISCLOSE YOUR PERSONAL INFORMATION
Personal information will remain undisclosed to many except to the following recipients:
companies that are in the Kreativestylez group located in various parts of the world, authors of any items or services made available to you, so they can facilitate support and license validation, who may be located in any of the countries our products are available in; subcontractors and service providers who assist us in connection with the ways we use personal information (as set out above), in particular: technical and customer support marketing and analytics services in any of our company locations; security and fraud prevention services, subscription management, payment processing, identification verification services, and operational tooling services. Noting that our subcontractors and services providers may also transfer and access such information from other countries in which they have operations. Our professional advisers (lawyers, accountants, financial advisers etc.), regulators and government authorities in connection with our compliance procedures and obligations; a purchaser or prospective purchaser of all or part of our assets or our business, and their professional advisers, in connection with the purchase; a third party to respond to requests relating to a criminal investigation or alleged or suspected illegal activity; a third party, in order to enforce or defend our rights, or to address financial or reputational risks; a rights holder in relation to an allegation of intellectual property infringement or any other infringement; and other recipients where we are authorised or required by law to do so.
WHERE WE TRANSFER AND/OR STORE YOUR PERSONAL INFORMATION
We are based in Nigeria so your data will be processed in Nigeria. Some of the recipients we have described above, and to whom we disclose your personal information. We do this on the basis of your consent to this policy. In order to protect your information, we take care of where possible to work with subcontractors and service providers who we believe maintain an acceptable standard of data security compliance.
HOW WE KEEP YOUR PERSONAL INFORMATION SECURE
We store personal information on secure servers that are managed by us and our service providers. Personal information that we store or transmit is protected by security and access controls, including username and password authentication, two-factor authentication, and data encryption where appropriate.
HOW YOU CAN ACCESS YOUR PERSONAL INFORMATION
You can access some of the personal information that we collect about you by logging in to your account. You also have the right to make a request to access other personal information we hold about you and to request corrections of any errors in that data. You can also close the account you have with us for any of our Sites at any time or contact us to close it for you. To make an access or correction request, contact our privacy champion using the contact details at the end of this policy.
MARKETING CHOICES REGARDING YOUR PERSONAL INFORMATION
Where we have your consent to do so (e.g. if you have subscribed to one of our e-mail lists or have indicated that you are interested in receiving offers or information from us), we send you marketing communications by email about products and services that we feel may be of interest to you. You can ‘opt-out’ of such communications if you would prefer not to receive them in the future by using the ‘unsubscribe’ facility provided in the communication itself.
You also have choices about cookies, as described below. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject cookies some parts of our Sites may not work properly in your case.
COOKIES (NOT THE TYPE YOU EAT!) AND WEB ANALYTICS
For more general information on cookies, see http://www.allaboutcookies.org.
When you visit our Sites, there’s certain information that’s recorded which is generally anonymous information and does not reveal your identity. If you’re logged into your account some of this information could be associated with your account. We’re talking about the following kinds of details:
your IP address or proxy server IP address; the domain name you requested; the name of your internet service provider is sometimes captured depending on the configuration of your ISP connection; the date and time of your visit to the website; the length of your session; the pages which you have accessed; the number of times you access our site within any month; the file URL you look at and information relating to it; the website which referred you to our Sites; and the operating system which your computer uses.
Occasionally, we will use third-party advertising companies to serve ads based on prior visits to our Sites. For example, if you visit our Sites, you may later see an ad for our products and services when you visit a different Site, you may all find ads from Google appear on our site.
If you leave a comment on our site you may opt-in to save your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
INFORMATION ABOUT CHILDREN
Our Sites are not suitable for children under the age of 16 years, so if you are under 14 we ask that you do not use our Sites or give us your personal information (if you are a young tech wiz, please direct your nearest responsible adult to use the Sites for you!). If you are from 16 to 18 years, you can browse the Sites but you’ll need the supervision of a parent or guardian to become a registered user. It’s the responsibility of parents or guardians to monitor their children’s use of our Sites.
INFORMATION YOU MAKE PUBLIC OR GIVE TO OTHERS
HOW LONG WE KEEP YOUR PERSONAL INFORMATION
WHEN WE NEED TO UPDATE THIS POLICY
We will need to change this policy from time to time in order to make sure it stays up to date with the latest legal requirements and any changes to our privacy management practices.
When we do change the policy, we’ll make sure to notify you about such changes, where required. A copy of the latest version of this policy will always be available on this page.
HOW YOU CAN CONTACT US
If you have any questions about our privacy practices or the way in which we have been managing your personal information, please contact our privacy champion in sending a mail to firstname.lastname@example.org.
HOW YOU CAN ACCESS YOUR PERSONAL INFORMATION
You are also entitled to ask us to post your personal information (i.e. to transfer in a structured, commonly used and machine-readable format, to you), to erase it, or restrict its processing. You also have rights to object to some processing that is based on our legitimate interests, such as profiling that we perform for the purposes of direct marketing, and, where we have asked for your consent to process your data, to withdraw this consent as more fully described below.
These rights are limited in some situations – for example, we can demonstrate that we have a legal requirement to process your personal information. In some instances, this means that we may retain some data even if you withdraw your consent.
Where we require your personal information to comply with legal or contractual obligations, then provision of such data is mandatory: if such data is not provided, then we will not be able to manage our contractual relationship with you or to meet obligations placed on us. In all other cases, provision of requested personal information is optional.
If you have unresolved concerns you also have the right to complain to data protection authorities. The relevant data protection authority will be the data protection authority of the country: (i) of your habitual residence; (ii) of your place of work; or (iii) in which you consider the alleged infringement has occurred.