PRIVACY POLICY

JUNE, 2018

Welcome to our Privacy Policy

We are Graficmall with website located at https://www.graficmall.com, including any of their subdomains or section (known from now on as the “Website”) is operated by Kreative Stylez, duly registered under the Cooperate Affairs Commission of Nigeria. This policy specifies how we handle your personal information if you’re a user or visitor to our Sites. It applies across KreativeStylez, Graficmall, and virtuaScope.

When we refer to the terms ‘we’, ‘us’ or ‘our’ ‘kreativeStylez’, it’s because we are known for that and we own and run the Sites.

If we refer to ‘policy’ we mean privacy policy. If we refer to ‘user terms’ then we’re talking about the rules for using each of the Sites. The rules may vary by product and each product makes them separately available and seeks consent to them separately to this policy.

PERSONAL INFORMATION WE COLLECT FROM OUR USERS

There are certain personal information about our old or regular users and new users that we collect.

Some of this information include: names of user, names of full time members, email addresses, IP addresses, contact address, survey responses, blogs, photos, payment information such as payment agent details, transactional details, tax information, support queries, comments, content you direct us to make available on our Sites (such as item descriptions) and web analytics data.

MEDIA

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website

HOW WE COLLECT PERSONAL INFORMATION

Your personal information is automatically collected and accessible only when made available to us by you (the user or member), during direct use of our site, or through other people when utilizing services associated with our Sites.

When your registration for payment is completed, then you purchase, download any of our item or subscribe to services on our Sites, email list, fill out a survey, submit feedback, send us a direct message or subscribe to a newsletter, your personal information is collected as you provide it to us.

 

PERSONAL INFORMATION WE COLLECT ABOUT YOU FROM OTHERS

Besides collecting your personal information directly from you, we also collect from other sources. Particularly: Financial information directly from payment providers located in Nigeria and other designated countries all over the world for the purpose of processing a transaction.

Other service providers that play the role as third party (the likes of Google, Facebook, etc.) located in various countries in the world, that may make available your personal information when you login to your account, link or connect with friends and your business associates using their platforms as a medium and they send us information such as your registration and profile from that service. This information is solely handled by that service provider or controlled by your authorized privacy settings at that service provider; and partners and/or other third-party sources from all over the world that send us additional information about you, (only information permitted by applicable law), such as social history, fraud involvement detail and identity verification checks, and correlate it with your other personal detail that we may have. Information about your interactions and opinions about services received from our partners is also sent to us directly. We also collect information about your rights of service utility from our partners and third-party authors. For example, the use of your image in an item published on our site.

HOW WE USE PERSONAL INFORMATION

These personal information of yours will be greatly utilized for the purpose of:

Fulfilling an agreement or contract, or optimizing contract links: particularly, in the facilitation and processing of transactions that take place on the Sites, where you purchase products and services.

Where it is of high importance for reasons which are in our, or third parties, legitimate interests. These interests are:

operations carried out on our sites;

provision of services made available on Sites;

identity verification when you log in to our Sites;

quick response to support tickets, and assistance in the facilitation of the resolution of any dispute that may arise; easy access to operational news and information about the services we offer on our Sites e.g. message or pop up notifications about alterations made on our Sites, traffic or security updates;

carrying out user experience survey to bring to light loopholes in our services that need to be assessed;

identification of fraudulent acts and ensuring that our users adhere strictly to the terms of use; relationship management e.g. regular checks and messaging; risk management in relation to content and fraud matters; training staff on effective service delivery strategies; product and service delivery improvement; provision of general performance and administrative functions.

WHERE YOU GIVE US CONSENT:

Making marketing information about our products and services that may be of your interest available to you; and customizing our services and websites, with the use of cookies, advertisements appear on site to provide a more personalised experience.

For purposes which are required by law.

To respond to government request, a court of law, or law enforcement agency carrying out an investigation.

WHEN WE DISCLOSE YOUR PERSONAL INFORMATION

 Personal information will remain undisclosed to many except to the following recipients:

companies that are in the Kreativestylez group located in various parts of the world, authors of any items or services made available to you, so they can facilitate support and license validation, who may be located in any of the countries our products are available in; subcontractors and service providers who assist us in connection with the ways we use personal information (as set out above), in particular: technical and customer support marketing and analytics services in any of our company locations; security and fraud prevention services, subscription management, payment processing, identification verification services,  and operational tooling services. Noting that our subcontractors and services providers may also transfer and access such information from other countries in which they have operations. Our professional advisers (lawyers, accountants, financial advisers etc.), regulators and government authorities in connection with our compliance procedures and obligations; a purchaser or prospective purchaser of all or part of our assets or our business, and their professional advisers, in connection with the purchase; a third party to respond to requests relating to a criminal investigation or alleged or suspected illegal activity; a third party, in order to enforce or defend our rights, or to address financial or reputational risks; a rights holder in relation to an allegation of intellectual property  infringement or any other infringement; and other recipients where we are authorised or required by law to do so.

WHERE WE TRANSFER AND/OR STORE YOUR PERSONAL INFORMATION

We are based in Nigeria so your data will be processed in Nigeria. Some of the recipients we have described above, and to whom we disclose your personal information. We do this on the basis of your consent to this policy. In order to protect your information, we take care of where possible to work with subcontractors and service providers who we believe maintain an acceptable standard of data security compliance.

HOW WE KEEP YOUR PERSONAL INFORMATION SECURE

We store personal information on secure servers that are managed by us and our service providers. Personal information that we store or transmit is protected by security and access controls, including username and password authentication, two-factor authentication, and data encryption where appropriate.

HOW YOU CAN ACCESS YOUR PERSONAL INFORMATION

You can access some of the personal information that we collect about you by logging in to your account. You also have the right to make a request to access other personal information we hold about you and to request corrections of any errors in that data. You can also close the account you have with us for any of our Sites at any time or contact us to close it for you. To make an access or correction request, contact our privacy champion using the contact details at the end of this policy.

MARKETING CHOICES REGARDING YOUR PERSONAL INFORMATION

Where we have your consent to do so (e.g. if you have subscribed to one of our e-mail lists or have indicated that you are interested in receiving offers or information from us), we send you marketing communications by email about products and services that we feel may be of interest to you. You can ‘opt-out’ of such communications if you would prefer not to receive them in the future by using the ‘unsubscribe’ facility provided in the communication itself.

You also have choices about cookies, as described below. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject cookies some parts of our Sites may not work properly in your case.

COOKIES (NOT THE TYPE YOU EAT!) AND WEB ANALYTICS

For more general information on cookies, see http://www.allaboutcookies.org.

When you visit our Sites, there’s certain information that’s recorded which is generally anonymous information and does not reveal your identity. If you’re logged into your account some of this information could be associated with your account. We’re talking about the following kinds of details:

your IP address or proxy server IP address; the domain name you requested; the name of your internet service provider is sometimes captured depending on the configuration of your ISP connection; the date and time of your visit to the website; the length of your session; the pages which you have accessed; the number of times you access our site within any month; the file URL you look at and information relating to it; the website which referred you to our Sites; and the operating system which your computer uses.

Occasionally, we will use third-party advertising companies to serve ads based on prior visits to our Sites.  For example, if you visit our Sites, you may later see an ad for our products and services when you visit a different Site, you may all find ads from Google appear on our site.

If you leave a comment on our site you may opt-in to save your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

INFORMATION ABOUT CHILDREN

Our Sites are not suitable for children under the age of 16 years, so if you are under 14 we ask that you do not use our Sites or give us your personal information (if you are a young tech wiz, please direct your nearest responsible adult to use the Sites for you!). If you are from 16 to 18 years, you can browse the Sites but you’ll need the supervision of a parent or guardian to become a registered user. It’s the responsibility of parents or guardians to monitor their children’s use of our Sites.

INFORMATION YOU MAKE PUBLIC OR GIVE TO OTHERS

If you make your personal information available to other people, we can’t control or accept responsibility for the way they will use or manage that data. There are lots of ways that you can find yourself providing information to other people, like when you post a public message on a forum thread, share information via social media, or make contact with another user (such as a third party Author) whether via our Sites or directly via email. Before making your information publicly available or giving your information to anyone else, think carefully. If giving information to another user via our Sites, ask them how they will handle your information. If you’re sharing information via another website, check the privacy policy for that site to understand its information management practices as this privacy policy will not apply.

HOW LONG WE KEEP YOUR PERSONAL INFORMATION

We retain your personal information for as long as is necessary to provide the services to you and others, and to comply with our legal obligations. If you no longer want us to use your personal information or to provide you our services, you can request that we erase your personal information and close your account in any of our websites or services we provide. Please note that if you request the erasure of your personal information we will retain information from deleted accounts as necessary for our legitimate business interests, to comply with the law, prevent fraud, collect fees, resolve disputes, troubleshoot problems, assist with investigations, enforce the terms of service and take other actions permitted by law. The information we retain will be handled in accordance with this Privacy Policy.

WHEN WE NEED TO UPDATE THIS POLICY

We will need to change this policy from time to time in order to make sure it stays up to date with the latest legal requirements and any changes to our privacy management practices.

When we do change the policy, we’ll make sure to notify you about such changes, where required. A copy of the latest version of this policy will always be available on this page.

HOW YOU CAN CONTACT US

If you have any questions about our privacy practices or the way in which we have been managing your personal information, please contact our privacy champion in sending a mail to privacy.champion@kreativestylez.com.

We’re really glad you made it to the end of the privacy policy because knowing this stuff is the best way to understand how your personal information is used and how to best manage it!

HOW YOU CAN ACCESS YOUR PERSONAL INFORMATION

You are also entitled to ask us to post your personal information (i.e. to transfer in a structured, commonly used and machine-readable format, to you), to erase it, or restrict its processing. You also have rights to object to some processing that is based on our legitimate interests, such as profiling that we perform for the purposes of direct marketing, and, where we have asked for your consent to process your data, to withdraw this consent as more fully described below.

These rights are limited in some situations – for example, we can demonstrate that we have a legal requirement to process your personal information. In some instances, this means that we may retain some data even if you withdraw your consent.

Where we require your personal information to comply with legal or contractual obligations, then provision of such data is mandatory: if such data is not provided, then we will not be able to manage our contractual relationship with you or to meet obligations placed on us. In all other cases, provision of requested personal information is optional.

If you have unresolved concerns you also have the right to complain to data protection authorities. The relevant data protection authority will be the data protection authority of the country: (i) of your habitual residence; (ii) of your place of work; or (iii) in which you consider the alleged infringement has occurred.

Both personal information and personal data have the same meaning in the context of this Privacy Policy.

Kreativestylez | Graficmall | virtuascope Privacy Policy v1, effective date 1 June 2018

support@kreativestylez.com